Focus Workplace & EmploymentTeam
Mary Banham-Hall LLB FMCA Commercial Mediator
Mary was admitted as a solicitor in 1979 and has developed a strong reputation as a highly experienced mediator.
Mary trained as a commercial mediator with Henry Brown and her solution-based approach ensures a high resolution rate for her mediations.
Mary is highly practical. She has a sense of proportion and adopts a commercial, business-like approach to solving disputes. Her role as founder and managing director of Focus Mediation has kept her busy for the last 12 years. Focus has grown and developed a regional reputation for mediation, whether family or commercial. Mary's favourite saying and the Focus slogan - is 'Solve your problems, don't fight over them'.
Jean McDougall Commercial Mediator
An Independent Consultant and Mediator Jean specialises in the Human Resources Sector, but also deals with an enormous variety of other commercial and civil disputes.
A Fellow of The Institute of Employment Consultants (now known as The Recruitment and Employment Confederation), Jean served three terms as elected Governor and two as Vice-President. She also served three years as elected member of the National Executive Council of Federation of Recruitment and Employment Services – Trade Body.
Jean founded the Human Resource Educational Trust, which offers the internationally recognised Recruitment Practice Diploma. She is also a member of the Institute of Directors. She has over 30 years’ experience in personnel and recruitment, including 20 years in the serviced office sector and 12 years in the relocation industry. Jean’s extensive experience contributes to her high success rate as an accredited ADR mediator.
Paul Randolph Commercial Mediator
Paul has been a Barrister since 1971. He practises from Field Court Chambers at Gray’s Inn.
As a mediator, Paul specialises in contract and property disputes (including within families, such as probate and inheritance disputes). He also mediates employment and workplace disputes, personal injury and professional negligence disputes. He is a renowned expert in the psychology of conflict and conflict management, travelling worldwide to train business, academic, legal and government institutions in Conflict Resolution and Mediation.
Paul is Course Leader and Lecturer in mediation at the School of Psychotherapy and Counselling Psychology, Regents College in London and has a wealth of experience in mediation education and examination. He has trained over 1000 mediators internationally and is a published author.
Gill Rouse Commercial Mediator
Gill has over 20 years' experience in HR, Coaching and Change Management with blue chip companies, including 4 years' work overseas. Formerly an HR Manager for 8 years with BT, the HR Development Director for AT&T-Unisource in The Netherlands and a Principal Consultant in the Change Management Practice at PriceWaterhouseCoopers. Gill has run her own HR and Change Management consultancy, People & Change, for over 9 years.
Dave Owen Commercial Mediator
As the owner of a property development and investment group, he is all too aware that management time is often diverted from creating value, rather than just dividing it.
Michael Rowan Commercial Mediator
Michael's communication and mediation skills were learned and developed during his thirty years as a police officer in London. His successful record in resolving workplace conflict is based on his ability to get straight to the 'Root cause' of the issue and work from there to resolve it.
Peter Birch Commercial Mediator
Peter was formerly a professional actor, working on a number of TV dramas in the 1990s. The background to his work as a mediator started when he began working with 'difficult conversations' as a visiting tutor at the Praxis Centre, Cranfield School of Management. He has mediated disputes in the workplace in the NHS and in the manufacturing sector and has experience including insurance claims and research outsourcing disagreements.
Julian Evans Commercial Mediator
Julian also had a voluntary role to facilitate staff-to-management relations for 600 staff and was chief negotiator, mediator and coach for individual and corporate staff issues, which were many and varied. He now helps people from board level in listed multi-nationals through to small businesses and private citizens, using either mediation alone, or his ‘blended’ conflict resolution service for deep or wide-scale issues.
Polly Gavins Commercial Mediator
Clients say her style is intelligent and thoughtful, results focused and supportive, humorous and challenging. Her quick understanding for the real issues gives her great rapport when working with a diverse range of clients across different disciplines.
Polly has worked with international clients in the United Kingdom and is most prominent in public sector organisations, accountancy, and sales industries, demonstrating an ability to build good working relationships across different disciplines. Client companies include: ACNielsen, BDO Stoy Haywood, GlaxoSmithKline, Huntswood Consulting, Manchester Primary Care Trust, Mencap, National Blood Service, Police Superintendent’s Association and Virgin Cosmetics.
Principals for whom she has worked as an associate include FranklinCovey, Ken Blanchard, Full Potential Group and Aspire.
Polly is a mediator trained and accredited by the Centre for Effective Dispute Resolution (CEDR). She is a member of the International Coach Federation and a graduate of Corporate CoachU, one of the leading corporate training organisations. She is also a licensed facilitator of their coaching skills training programme. She holds a Law degree, class II(I), Solicitors Final Examinations and a Relate Graduate Certificate in Relationship Counselling.